Features Overview

rap-X improves customer communications by providing the following services :

  • Customer Service Helpdesk - to record and track requirements and problems
  • FAQs knowledge base - for self service help and support
  • Discussion forum - to communicate, discuss and share ideas
  • Collaborative Proposals - to manage projects, and to capture sponsorship from customers via Votes and Commitments

rap-X is offered as a hosted service (ASP model) where there is no software or hardware to install or support. Or rap-X is available as a Licensed Product that is downloaded and installed on your server.

rap-X is available in multiple languages. We are continuously adding new translations as demanded, so feel free to tell us what language you require.

The web pages can be customised to display your logos and display text with your terminology.

Click on the links on the left to read more details.