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One of the most innovative aspects of rap-X is the "Proposals" module. This allows the support organisation to propose new products or services to customers prior to investing in R&D, and for customers to indicate their interest by voting or sponsoring proposals that they want most.
Collaborative sponsorship of proposals is where customers collectively contribute to the cost of creating a new product or service. This is especially applicable in sectors like software, research, and music, where the cost of product creation is high but where the unit cost of reproduction and delivery is low. In these sectors, collaborative sponsorship can facilitate the creation of new products and enhancements where previously they would be prohibitively expensive for a single customer.
Collaborative sponsorship of proposals brings significant benefits to both customers and the support organisation. Customers receive products and services that they want, when they want, at a cost that is shared across many customers. And the support organisation is able to fund continuous development of new product offereings by receiving sponsorship from customers.
The benefits of collaborative procurement are occassionaly achieved in situations where there are small numbers of customers with established communication channels. But it is very difficult to achieve in environments where there are large numbers of dispersed and disconnected customers.
rap-X solves this challenge.
- Support organisation can publish proposals offering new products, features and services
- Customers can Vote for those that they support
- Support organisation can publish proposals requesting sponsorship
- Customers can sponsor those that they support
- rap-X can manage the obligations between both parties, including the delivery and receipt of contract, and user acceptance by customers
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