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Key Benefits
rap-X delivers benefits to the supplier and its customer community (eg. customers,
users, affiliates, members)
For your organisation
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For your customers
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- feature rich web based communication and collaboration forum, running
from your web site within minutes.
- easy and secure access by local and remote staff and contract service engineers,
via multiple devices
- your customer service investment is clearly visible to your customers
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- access to online Helpdesk to communicate problems, to ask questions, to track
status, to receive assistance
- access to a self-service knowledge base to find answers to commonly asked questions
- collaboration with other community members via discussion forums
- empowerment to collaborate with other customers to collectively sponsor proposed projects
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