- No hardware required, no software to install or support
- No technical web hosting and systems administration skills required
- Secure, fast, and reliable, and available immediately as an integrated part of your web site, displaying your logos
- If required, your internal systems can be interfaced through XML web services (eg. SOAP)
- This option is for organisations that want a web based customer support service running on their web site immediately, without any expenditure on computer hardware, software and technical services
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- Server can be configured as desired (e.g. Client Certificate SSL encryption)
- Internal systems can be interfaced directly to rap-X. Operations
procedures (eg. security) can be managed and enforced by Customer
- Visibility can be restricted to internal networks only
- Web interface can be extended and customized
- This option is for organisations that have the technical resources, skills, and need to host, customize and integrate rap-X with other internal systems
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