rap-X Integration Guide

rap-X's support for integration is continually improving. Full rap-X functionality is exposed through SOAP interface, and a Java client is available to make easy use of this API in Java context.

LDAP support has been implemented for a specific customer's LDAP schema. Generic LDAP support is under consideration for a future release.

  1. SOAP Remote Ticketing
  2. SOAP User Synchronisation
  3. Custom Event Handlers